Privacy Policy

We, at Metamorphosis clinic, are dedicated to providing you the best possible services. In delivering these services, we understand that privacy and security are very important, and we are constantly working to make sure that we offer you, as in other aspects of our products & services, the highest standard of care.

This Privacy Policy explains what information we collect and how we use it.

Personal Information:

We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information – in the following ways:

When you register for or update an existing profile on our websites or apps
When you use certain services and interactive tools
When you sign-up for newsletters or other communications from Metamorphosis
When you participate in an online survey/feedback

We may collect “Non-Personal Information” – information that cannot be used to identify you – via Cookies, Web Beacons, and from external sources, even if you have not registered with or provided any Personal Information to us.

You may also give us information, and we may collect and process information about you resulting from your interactions with the website and/or apps (including consultations on Metamorphosis Apps). Information collected includes any data or information contained in consult requests and chats. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, and may also include sensitive information about you including your Personal Health Information, medical records, and other sensitive information.

We use the information you give us to administer your account and provide you with access to particular products and services. We may also use this information for purposes including research, monitoring and marketing of Metamorphosis services, subject to such data being anonymised.

Cookies:

We collect information generated as you interact within our apps & website (such as your browser type, mobile device type, IP address, referring/exit pages, operating system, date/time stamp, articles downloaded, article tags and time spent reading each article). We collect Non-Personal Information about your use of our website and app. Every computer that accesses a Metamorphosis website or apps is assigned a different Cookie. The information collected by Cookies:

Helps us dynamically generate content on Web pages or in newsletters,
Allows us to statistically monitor how many people are using our Website or app and selected sponsors’ sites,
How many people open our emails, and
For what purposes these actions are being taken.

We may use Cookie information to determine the popularity of certain content. Cookies are also used to facilitate a user’s log-in, as navigation aids and as session timers. If you reject our Cookies, certain of the functions and conveniences of our Web site or app may not work properly but you do not have to accept our Cookies in order to productively use our site or app. We do not link Non- Personal Information from Cookies to Personally Identifiable Information without your permission and do not use Cookies to collect or store Personal Health Information about you.

Privacy Policy Changes:

We reserve the right to revise or update this Privacy Policy at any time. As our privacy policies change in significant ways, we will make every effort to notify our users of the changes. We will post privacy policy changes on our websites & apps in a timely manner. The then current privacy policy will apply to any transaction or use and it is your responsibility to ensure that you are content to contract on the then current Terms & Conditions and Privacy Policy at the point of any transaction or use.